During frosts, the delivery of insects is at risk. Therefore, we use hatpacks (heaters) so that the ants come to you alive. Also, in winter, deliveries are not sent out as quickly as possible, since hatpacks usually work up to 3 days, so we try to send so that the package does not lie for additional days in warehouses. Hope for your understanding! Attention! Information for customers from Europe. In general, all parcels will be sent on Mondays and Tuesdays, in the case of more distant countries such as Portugal and France, departures on Friday are possible.