Table of contents
1 General Provisions
§ 2 Provision of services by electronic means
§ 3 Conclusion of sales contract
§ 4 Payment, delivery, acceptance of goods
§ 5 Personal Information
§ 6 Complaints
§ 7 Withdrawal from the contract
§ 8 Additional information
§1 General provisions:
1.1 These Regulations (hereinafter referred to as the “Regulations”) set out the rules for the use of the Online Store www.antontop.com by Customers and, in particular, regulates:
conditions for the conclusion and performance of sales contracts;
the conditions for the provision of electronic services;
the rules for the use by Consumers of the right to withdraw from the contract without giving a reason;
principles and procedures of the complaint procedure.
1.2 Definition of terms used in the Regulations:
Online store- online store operating at www.antontop.com
Service Provider, Seller, Data Administrator – Anton Danylenko conducting business under the name “AntOnTop”, address: 21 Chrząstowska Street, 51-522 Wrocław, NIP: 8952221712, REGON: 8952221712, activity registered in the Central Information on Business Activity conducted by the Minister of Economy, e-mail address: ant.on.top.of.formi@gmail.com.
Client – a natural person, a legal person or an organizational unit without legal personality, who uses the service provided electronically by the Service Provider, who wants to conclude or has concluded a sales contract with the Seller;
Consumer – a natural person making a legal transaction with an entrepreneur that is not directly related to his/her business or professional activity;
Order – the Customer’s expression of intent to conclude a contract. Correct placement of the Order by the customer results in receiving a message with a summary of the order to the email address provided during order placement/registration.
Service provided electronically – a free service consisting of: maintaining a Customer’s account (in the case of registered Customers), providing Customers with an order form (in the case of order placement by unregistered Customers). In case of doubt, any activities that the Service Provider will perform in order to properly handle the processes specified in the first sentence shall also be considered as electronically provided services;
Registration – the creation of a Customer Account in the Online Store system. In order to register, the registration form must be completed. Correct completion of the registration form will result in an automatic email message sent by the Seller’s system informing about the activation of the Account
Price – the price that the store’s customer will be obliged to pay for the selected products in case of concluding a sales contract. The price may be expressed in the following currencies: Polish zloty (PLN). The price shown is the gross price (including the necessary VAT). Prices in the online store do not include shipping costs, which are indicated in the traction of placing an order in the Store. The Seller guarantees that the price indicated in the course of placing an order will not change during the performance of the sales contract concluded on the basis of the order placed.
Delivery – entrusting by the Seller of products intended for the Customer to third parties for delivery. The Seller undertakes to properly package and insure the shipped products. The Seller entrusts the delivery of its products only to specialized courier companies conducting professional business in this regard.
1.3 Electronic correspondence concerning the activities of the Online Store should be sent to the e-mail address ant.on.top.of.formi@gmail.com, while traditional correspondence (postal) should be addressed to:
AntOnTop ANTON DANYLENKO, 21 Chrząstawska Street, 51-522 Wrocław.
1.4 The Customer of the On-line store may be – a natural person, a legal person or an organizational unit without legal personality, who uses the service provided electronically by the Service Provider, who wants to conclude or has concluded a sales contract with the Seller.
1.5 Orders are executed only in Poland. In order to place an Order that includes shipping abroad, you should contact the Seller individually.
1.6 Prices at the Online Store are expressed in Polish zloty and include VAT (gross prices). Prices do not include possible shipping costs, which depend on the method of payment and delivery chosen by the Customer. The Customer is informed about the cost of Delivery when placing an Order.
1.7 If not expressly indicated in the commercial information, the goods available in the Online Store are new, and the entity responsible for their possible physical and legal defects is Anton Danylenko doing business under the name “AntOnTop”, address: 21 Chrząstowska Street, 51-522 Wrocław, NIP: 8952221712, REGON: 8952221712, activity registered in the Central Information on Business Activity conducted by the Minister of Economy, e-mail address: ant.on.top.of.formi@gmail.com.
2 Provision of services by electronic means:
2.1 In the course of operating the Online Store, the Service Provider undertakes to provide services by electronic means to the extent and under the conditions specified in these Regulations.
2.2 Provision of Services by electronic means by the Service Provider is free of charge.
2.3 Conditions for providing the Services electronically:
2.3.1 Customer Account Service:
The contract for the provision of Services by electronic means consisting of maintaining a Customer Account in the Online Store is concluded at the time of registration.
In order to complete the Registration, it is necessary for the Customer to provide the following data in the registration form: name and surname, address (street, house number, city with postal code), e-mail address, contact telephone number and Password.
A Customer who has registered has access to additional options available through the Customer Account, such as order history, the ability to change personal information and the ability to receive information on news and promotions (as a result of a separate agreement).
The Agreement for the provision of the Service by electronic means consisting of maintaining an Account is concluded for an indefinite period of time.
2.3.2 Interactive Form Service:
The contract for the provision of the Service by electronic means consisting of providing an interactive form that allows you to place an Order in the Online Store is concluded at the moment when you start using the above Service (adding a Product to the shopping cart).
The contract for the provision of the Service by electronic means consisting of providing an interactive form that allows placing an Order in the Online Store is concluded for a definite period of time and is terminated at the moment of placing the Order.
2.3.3 Newsletter Service:
The Newsletter Electronic Service Agreement shall be concluded at the moment when the Customer checked the appropriate box (check-box) at the time of registration, expressing consent to the Newsletter service and confirmed by e-mail (verification of the correctness of the address and awareness of consent).
The contract for providing the Newsletter service electronically is concluded for an indefinite period of time.
2.4 Terms and Conditions for Termination of Agreement for Provision of Services by Electronic Means:
2.4.1 The Customer shall have the right to terminate the agreement for provision of services by electronic means of a continuous nature by the Service Provider at any time (e.g. deletion of the Customer’s Account). Termination of the contract shall take place without any additional costs and without any indication of reasons:
2.4.1.1 Termination of the contract may be made by sending the appropriate statement to the email address ant.on.top.of.formi@gmail.com or in writing to the Service Provider’s address (indicated at the beginning of these Regulations).
2.4.1.2 The contract in such case shall expire 7 days after the Service Provider receives the termination notice.
2.4.2 The Service Provider shall have the right to terminate the contract for the provision of services by electronic means with 7 days’ notice in the event that the Client provides content of an unlawful nature.
2.4.3 Termination and termination of the contract shall not involve the loss of rights already acquired by Customers using the Seller’s Online Store.
2.4.4. The Consumer has the right to withdraw from the contract for the provision of electronic services within 14 days of its conclusion (see § 7 of the Terms and Conditions).
3 Conclusion of sales contract
3.1 The customer can choose from the following ways to place an order:
(a) placing an order after prior registration in the Online Store system;
b) placing an order without registration, the so-called “fast shopping”;
(2) Placing an order by registered Customers of the Online Store consists in adding relevant goods to the online shopping cart. In case all items of interest are in the shopping cart, it is necessary to place an order for this purpose click on the virtual shopping cart icon visible at all times on the upper right side of the store. Registered customers do not have to enter shipping information, but when necessary they can change it. After providing all the necessary order information, the customer places the order. The consequence of placing an order is the appearance of a page that contains its Summary.
3.3 In the case of choosing “quick shopping” (paragraph §3.1.b) of the Terms and Conditions), after selecting the product, the customer can continue shopping or finalize the purchase to go to the shopping cart or click the shopping cart icon in the upper section of the page and make a purchase. In order to place an order, the customer will be asked to complete his/her contact information, data, shipping information and other voluntarily provided data to facilitate delivery. Once the order is placed, a summary of the order data is displayed.
3.4 In the course of placing orders referred to in sec. 3.1 of these Regulations, the Customer is obliged to provide data corresponding to the truth.
3.5 In the course of placing an Order, it is necessary to confirm familiarization with these Regulations.
3.6 The order is placed when the Customer clicks on the button “Order and pay”, or any other with equivalent wording.
3.7. Upon receipt of an order by the Online Store system, each time an automatic message will be sent to the e-mail address provided by the Customer confirming receipt of the order.
3.8. An order, the receipt of which has been confirmed by the Online Store system (§3.7 of the Terms and Conditions) constitutes an offer within the meaning of Article 66 § 1 of the Civil Code and is the basis for the conclusion of a contract of sale between the Customer and AntOnTop ANTON DANYLENKO, ul. Chrząstawska 21, 51-522 Wrocław.
An order placed by the Customer and not confirmed by the Seller within 48 hours ceases to be binding.
3.10. The Seller in the event of accession to the execution of the order shall confirm this fact by a separate e-mail message.
3.11. The contract of sale is considered to be concluded at the moment of receipt by the Customer of a message from the Seller, confirming the accession to the execution of the order (the message referred to in paragraph 3.10 of these Regulations).
3.12. The Customer may cancel a placed order or modify it, for this purpose it is necessary to contact the Seller by e-mail;
3.13. Orders are handled by the Customer Service Department of the Online Store on working days, i.e. from Monday to Friday, excluding public holidays, from 9.00 a.m. to 5.00 p.m.
3.14. Commercial information posted on the Online Store does not constitute an offer within the meaning of Article 66 of the Civil Code, but is an invitation to submit offers, even if the information includes the unit price of the goods.
4 Payment, delivery, receipt
4.1.2 The price of individual goods presented in the Online Store is a gross price expressed in Polish zloty (PLN), including value added tax due at the prevailing rate. However, the prices do not include the cost of possible shipment, which will be indicated during the order placement.
4.1.4. The price given next to each product is binding at the moment of placing an Order by the Customer. This price will not change regardless of price changes in the Online Store that may occur for individual goods after the Customer places the Order.
4.1.5 Lack of payment within 7 days from the date of placing the Order will result in cancellation of the Order. The order cancelled in this way does not entail any consequences for the buyer.
4.1.6 The seller offers payment channels:
Payment on delivery
PayPal (balance, debit or credit card). For a detailed description of payment methods, as well as documentation governing PayPal’s terms of service, please visit https://www.paypal.com/pl/webapps/mpp/ua/servicedescription-full?locale.x=pl_PL#1.
4.2 Delivery
4.2.1 Orders placed by customers of the Online Store are completed by the Seller within 3 working days from the date of conclusion of the contract in accordance with §3 paragraph 10 of the Regulations. The lead time consists of the time necessary to complete the subject of the order.
4.2.2. shipment of ordered goods takes place only to addresses located in the territory of Poland. In order to place an Order including shipping abroad, you should contact the Seller individually.
4.2.3. In the absence of an agreement to the contrary, the Seller undertakes to execute the subject of the contract, within a period of no more than thirty days after the submission by the buyer of a declaration of intent to conclude a contract (§ 3.7 of the Regulations).
4.2.4 The delivery time depends on the method of delivery/collection of the goods chosen by the Customer and should not exceed 7 working days from the conclusion of the sales contract in accordance with § 3.10 of the Terms and Conditions.
4.2.5 The Seller entrusts the delivery of goods to third parties conducting business in this area.
4.3 Collection of goods
4.3.1. the Seller informs that Customers have the right to check the condition of the shipment after its delivery to the place indicated in the order. Inspection of the condition of the shipment is entitled before its collection from the carrier.
4.3.2 In the event that prior to release of the shipment it is found that it has been damaged or has suffered a loss, the Carrier himself is obliged to immediately establish the condition of the shipment and the circumstances of the damage by protocol. However, in most cases, the Carrier performs these actions at the request of the person entitled to receive.
4.3.3 The Seller informs that if, after delivery of the shipment, the person entitled to receive the shipment notices a defect or damage that cannot be seen from the outside, he has the right, immediately after the discovery of the damage, but no later than within 7 days of receipt of the shipment, to demand from the carrier to determine the condition of the shipment.
4.3.4 In case of any problems or doubts, please contact the Seller at the telephone numbers indicated on the Seller’s website.
5 Personal data
5.1 Filling in the data in the Order Form is tantamount to consenting to the processing of the Orderer’s personal data by the Seller and the entity authorized by the Seller to manage the content of the website, of which the Online Store is an integral part, in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 and the Law of May 10, 2018. (Journal of Laws of 2018, item 1000) on personal data protection. The Ordering Party’s personal data will be processed for the purpose of processing the order placed, including the issuance of a sales document and financial reporting. This data is confidential and will not be disclosed to unauthorized persons.
5.2 The administrator of the personal data is Anton Danylenko doing business under the name “AntOnTop”, address: 21 Chrząstowska Street, 51-522 Wrocław, NIP: 8952221712, REGON: 8952221712, business registered in the Central Information on Economic Activity conducted by the Minister of Economy, e-mail address: ant.on.top.of.formi@gmail.com.
5.3 The Orderer provides his/her personal data to the Seller voluntarily, with the reservation, however, that failure to provide the data specified in the Order Form as required makes it impossible to place and execute the order.
5.4 The Ordering Party’s personal data shall be protected by the Data Administrator in accordance with the provisions of the aforementioned: EU Regulations and the Law on Personal Data Protection and shall not be transferred, resold or lent to other persons or institutions.
5.5 The Ordering Party’s personal data shall be processed in order to fulfill the contract of sale of the Products covered by these Regulations, in the case of Delivery, the recipient of your data in the scope of data for Delivery shall become the courier company. The recipient of your data may become the IT service of the store’s website, the hosting company, as well as the accounting office with which the Administrator is bound by an entrustment agreement, specifying the obligations and required safeguards for data processing.
5.5.1 Transfer to a third country: The Administrator transfers personal data in an encrypted manner to the company operating the Administrator’s web server: Sp. z O.O. “TILDA Publishing Obukhov Nikita” with its registered office in 109316, Moscow, prospect Volgogradsky 2/31, NIP: 7722391042 / 770901001 REGON: 1177746176211, which meets the prerequisites raised in Article 32 of the General Data Protection Regulation of April 27, 2016. The privacy policy of the company operating the web server can be found at: https://tilda.cc/privacy/
5.6 Data will be processed for the duration of the Order and stored for the period required by the Legislation, in accordance with the Accounting Act.
5.7 The Customer who filled in the Order Form has the right to request from the Administrator access to personal data, the right to rectify, delete, the right to object or restrict processing, as well as the right to data portability, by notifying the Administrator in writing to the address AntOnTop ANTON DANYLENKO, 21 Chrząstawska Street, 51-522 Wrocław, or by email to ant.on.top.of.formi@gmail.com.
5.8 We would like to inform you about the right to file a complaint to the DPA when it is justified that the personal data of the Ordering Party or the Customer are processed in violation of the General Data Protection Regulation of April 27, 2016.
6 Complaints
6.1 Complaints about the purchased goods:
6.1.1 The Seller shall be liable to the Customer under the terms of the Civil Code Act of April 23, 1964 (Journal of Laws No. 16, item 93 as amended) and other generally applicable laws.
6.1.2 When the goods purchased by the Customer are inconsistent with the contract or have defects, it is necessary to notify the Seller of this fact and, if necessary, deliver the advertised goods to the Seller to the address:
AntOnTop ANTON DANYLENKO, 21 Chrząstawska Street, 51-522 Wrocław.
6.1.3 It is recommended to submit a complaint in writing or by e-mail to ant.on.top.of.formi@gmail.com.
In order to speed up and facilitate the process of complaint consideration, it is recommended to send along with the complaint any additional information, such as order number, date of sale, etc.
6.1.3.2 A response to the complaint will be sent to the address provided by the Customer or in any other way indicated by the Customer.
6.1.3.3 The Seller informs that in the case of Products covered by the complaint and warranty, the rights thereunder should be exercised in accordance with the terms and conditions contained in the warranty card. The warranty for the sold Product does not exclude, limit or suspend the Customer’s rights under the Seller’s liability to the extent specified in the Civil Code Act of April 23, 1964 (Journal of Laws No. 16, item 93 as amended).
6.1.4 In order to facilitate the procedure for complaint of goods, the Consumer may use the complaint form provided by the Seller.
6.2 Complaints related to the provision of electronic services through the Online Shop:
AntOnTop ANTON DANYLENKO, ul. Chrząstawska 21, 51-522 Wrocław
6.2.2 In order to facilitate and accelerate the processing of complaints, it is recommended to provide in the message specified in pt. 1 such information as e-mail address, date and type of occurrence of irregularities and contact details.
6.2.3 The consideration of a complaint related to the provision of electronic services shall take place immediately, no later than within 14 (fourteen) working days.
6.2.4 The response to the complaint shall be sent to the Customer’s e-mail address or in any other manner provided by the Customer.
7 Withdrawal from the contract
7.1 A customer who is also a consumer within the meaning of Article 22[1] of the Civil Code of April 23, 1964 (Journal of Laws No. 16, item 93, as amended), who has entered into a remote agreement, may withdraw from it without giving reasons, making a statement to that effect within 14 (fourteen) days. To meet this deadline it is sufficient to send the statement before its expiration. The statement can be sent to the following address:
AntOnTop ANTON DANYLENKO, 21 Chrząstawska Street, 51-522 Wrocław or by e-mail to: ant.on.top.of.formi@gmail.com.
7.2 The fourteen-day period in which the Consumer may withdraw from the Contract of Sale or the contract for the provision of Electronic Services shall be counted from the date of release of the Product in the case of the Contract of Sale, and when the contract concerns the provision of Electronic Services – from the date of its conclusion.
7.3 The Seller shall, immediately upon receipt of the statement of withdrawal, send to the Consumer by e-mail confirmation of receipt of the above statement.
7.4 In the event of withdrawal from the contract – the contract of sale or contract for the provision of Services electronically is considered not concluded. What the Parties have provided shall be returned unchanged, unless the change was necessary to ascertain the nature, characteristics and functioning of the thing, or §7.7. of the Regulations applies. The return should take place immediately, no later than within 14 (fourteen) days.
7.5 The Seller shall refund the payment received from the Consumer using the same method of payment used by the Consumer, unless the Consumer expressly agrees to a different method of return that does not involve any costs for him. The Seller may withhold reimbursement of payments received from the Consumer until it receives the item back or the Consumer provides proof of its return, whichever event occurs first.
7.6 The Consumer shall bear only the direct costs of returning the item to the Seller.
7.7. if the Consumer has chosen a method of delivery of the item other than the cheapest ordinary means of delivery offered by the Seller, the Seller shall not be obliged to reimburse the Consumer for the additional costs incurred by the Consumer
7.8 The Consumer shall be liable for any diminution in the value of the thing resulting from its use beyond what is necessary to ascertain the nature, characteristics and functioning of the thing.
7.9. The right of withdrawal from a contract concluded remotely does not apply to the Consumer in cases:
7.9.1. for the provision of services, if the entrepreneur has fully performed the service with the express consent of the Consumer, who was informed before the start of the service that after the performance by the entrepreneur will lose the right to withdraw from the contract;
7.9.2. in which the price or remuneration depends on fluctuations in the financial market, over which the trader has no control, and which may occur before the end of the deadline for withdrawal;
7.9.3 in which the subject of performance is a non-refabricated item, produced to the consumer’s specifications or serving to meet his individualized needs;
7.9.4 in which the subject of performance is an item that is perishable or has a short shelf life;
7.9.5. in which the subject of the performance is an item delivered in a sealed package, which cannot be returned after opening the package for health or hygienic reasons, if the package has been opened after delivery;
7.9.6. in which the subject of the service are things which, after delivery, by their nature, are inseparably combined with other things;
7.9.7. in which the subject of performance are alcoholic beverages, the price of which has been agreed upon at the conclusion of the contract of sale, the delivery of which can only take place after 30 (thirty) days, and the value of which depends on market fluctuations over which the entrepreneur has no control;
7.9.8. in which the consumer expressly requested that the trader come to him for urgent repair or maintenance; if the trader provides additional services other than those requested by the consumer, or provides items other than spare parts necessary for the repair or maintenance, the consumer shall have the right to withdraw from the contract with respect to the additional services or items;
7.9.9. in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery;
7.9.10. for the delivery of newspapers, periodicals or magazines, except for a subscription contract;
7.9.11 concluded through a public auction;
7.9.12. for the provision of accommodation services other than for residential purposes, transportation of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service;
7.9.13. for the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the consumer before the expiry of the deadline for withdrawal from the contract and after the trader has informed him about the loss of the right of withdrawal.
7.10 At the latest at the time of delivery of the item, the Seller shall provide the Consumer on a durable medium with instructions on withdrawal from the contract.
8 Regulations on the conclusion and performance of sales contracts with Customers who are entrepreneurs
8.1 The following regulations apply to the conclusion and performance of sales agreements made with Customers who are entrepreneurs within the meaning of Article 431 of the Civil Code – Act of April 23, 1964 (Journal of Laws No. 16, item 93 as amended), excluding entrepreneurs on the rights of the consumer, i.e. natural persons entering into contracts directly related to their business activity, when it follows from the content of these contracts that they do not have a professional character for them, arising in particular from the subject of their business activity, made available on the basis of the provisions of the Central Register and Information on Business Activity.
8.2 The following regulations shall take precedence over other provisions of the Terms and Conditions in relation to the Clients specified in § 8.1 of the Terms and Conditions.
8.3. In relation to the Customers specified in § 8.1 of the Regulations, the Seller has the right to limit the available forms of payment, as well as to require prepayment in full or in a specified part. This right of the Seller is not limited by the previous choice of the form of payment made by the Customer referred to in § 8.1 of the Terms and Conditions.
8.4 The Seller shall have the right to withdraw from the sales contract concluded with the Customer referred to in § 8.1 of the Terms and Conditions within 14 days from the date of its conclusion. Withdrawal from the contract by the Seller does not give rise to any claims on the part of the Customer specified in § 8.1 of the Terms and Conditions, except for the return of payments actually made.
8.5 In the case of conclusion of a contract of sale with the Customer referred to in § 8.1 of the Regulations, the benefits and burdens associated with the subject of the Order, as well as the danger of accidental loss of or damage to the consignment shall pass to the Customer at the moment of handing over the consignment with the Order to the Carrier. The Seller shall not be liable for any delay in carriage, loss, defect or damage to the subject of the Order arising from the moment of handing over the subject of the Order to the Carrier.
8.6. In accordance with Article 558 § 1 of the Civil Code, the Seller’s liability under product warranty to the Customer indicated in § 8.1 of the Regulations is excluded.
8.7. Any disputes arising between the Seller and the Customer indicated in § 8.1 of the Regulations shall be submitted to the court having jurisdiction over the seat of the Seller.
9 Additional information
9.1 In order to avoid possible discrepancies or errors, it is recommended that the devices with which the Client uses the store, www.antontop.com meet at least the following technical requirements, which are necessary for cooperation with the data communications system used by the Service Provider:
9.1.1. Computer or other mobile device with access to the Internet.
9.1.2. Web browser: Mozilla Firefox version 11.0 and higher or Internet Explorer version 7.0 and higher, Opera version 7.0 and higher, Google Chrome version 12.0.0 and higher
9.1.3 Active plug-ins – JAVA, FLASH
9.1.4. monitor resolution 1280 x 800, colors 24 or 32 bit
9.1.5 The possession of an e-mail account by the Customer.
9.2 Information for the customer of the store www.antontop.com how he can check whether the placed order does not contain errors, and at the same time how they can be corrected:
9.2.1 When placing an order, up to the moment of pressing the button “order with obligation to pay”, or any other with equivalent wording, the Customer has the opportunity to change the entered data (e.g. type/quantity of goods/way of delivery). In case of discrepancies, please follow the messages displayed to the Customer and the information available on the website of the Online Store and its subsequent subpages. In case of any problems or difficulties, please contact us – by email, at: ant.on.top.of.formi@gmail.com
9.2.2 In accordance with these Regulations, after placing an order, an automatic e-mail message will be sent to the e-mail address provided in the order, confirming receipt of the order. The content of the message will also specify any necessary information about the order (the email message referred to in § 3.7 of the Terms and Conditions). In case of the Customer’s mistake regarding the entered data (e.g. quantity of the ordered goods, wrong calculation of the Order by the system), the Customer has the right to change the order. This right is exercised within 2 hours of receipt of confirmation of receipt of the Order on working days until 14:00, and in other cases within 12 hours of receipt of the above confirmation. For this purpose, it is recommended to send an e-mail to ant.on.top.of.formi@gmail.com with the request for change. After correcting the order, the Seller will send an e-mail to the address provided in the order, which will contain a confirmation of receipt of the corrected Order.
9.3 The rules and methods of recording, securing and making available by the entrepreneur to the other party the content of the concluded contract:
9.3.1 The recording, securing and making available the content of the concluded contract shall be:
9.3.1.1. by sending the content of the concluded contract to the Customer at the e-mail address provided.
9.3.1.2 By printing and providing the Customer with the receipt or shipment of goods order specifications and proof of purchase.
9.3.2 The content of the concluded contract shall be additionally recorded and secured in the Seller’s teleinformatics system and transmitted to the Customers at their every request.
9.4 In matters not regulated by these Terms and Conditions, the provisions of the law in force on the territory of the Republic of Poland shall apply, including the Civil Code, the Act on declaration of services by electronic means of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended); the Act on consumer rights of May 30, 2014. (Journal of Laws of 2014, item 827) and other relevant provisions of Polish law.
9.5 Amendments to the Regulations:
9.5.1 The Service Provider reserves the right to make changes to these Terms and Conditions, of which the Client will be notified at least 14 days in advance of the effective date of the changes. Information about the changes will also be expressed in a clear manner by posting on the website of the Online Store and sent to the email address of the registered client. In addition, the customer will be asked each time to accept the new regulations before placing an Order.
9.5.2 The amended regulations shall be binding on the Customer if the requirements set forth in Article 384 of the Civil Code have been met (i.e. the Customer has been properly notified of the changes), and the Customer has not terminated the contract for the provision of continuous electronic services within 30 days.
9.5.3 The amendments to the Rules and Regulations will not in any way affect the rights acquired by Customers using the Online Store before the effective date of the amendments, in particular they will not affect orders placed and/or processed. In this case, these orders will be processed under the terms of the previous regulations.
9.6 The contract of sale of goods is concluded in accordance with Polish law and in the Polish language.
9.7 A Customer who is a Consumer, in the case of a dispute with the Seller, has the option to use out-of-court means of handling complaints and pursuing claims. The Consumer may, among other things:
(a) apply to the permanent amicable consumer court operating at the Trade Inspection with a request to resolve a dispute arising from the concluded Sales Agreement.
b) apply to the provincial inspector of the Commercial Inspection with a request to initiate mediation proceedings for the amicable settlement of a dispute between the Customer and the Seller.
c) obtain free assistance in resolving a dispute between the Customer and the Seller, using the free assistance of a district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection (such as the Federation of Consumers, Association of Polish Consumers).
9.8 Any disputes arising between the Seller and a Customer who is not a consumer within the meaning of Article 22[1] of the Civil Code of April 23, 1964 (Journal of Laws No. 16, item 93, as amended), shall be submitted to the court having jurisdiction over the Seller’s registered office.
Email Subscription Policy
By using this website and agreeing to our terms and conditions, you also consent to receiving email communications from us. These may include order confirmations, newsletters, marketing updates, and promotional offers.
If you wish to unsubscribe from these emails at any time, you can contact us directly at our main email address, and we will process your request promptly.