Execution of the contract
The order is processed after the Online Store receives the confirmation of the transaction from the entity executing the payment, about which the customer is informed by e-mail. The seller immediately begins the preparation of the order.
The time of order fulfillment depends on the availability of the Product and the date of receipt of the confirmation of the transaction from the entity executing the payment.
In the absence of the ordered Product or the inability to fulfill the Customer’s order for other reasons, the Seller will immediately inform the Customer about the situation by sending a message to the e-mail address provided by the Customer in the registration form or will provide information by phone to the number indicated by the Customer in the registration form or form. orders. In this case, the Seller may:
Depending on the situation, offer the client:
– cancellation of the entire order (in such a situation, the Seller will be released from the obligation to perform the order);
– cancellation of the order in the part where the implementation is not possible within the prescribed period (in this case, the order will be completed in part, the Seller will be released from the obligation to perform it in the remaining scope);
– division of the order and setting a new deadline for that part of the order, the implementation of which is not possible within the originally set deadline (in such a case, the implementation of the Products constituting the order will be made on different dates).
– Withdraw from the contract of sale within 30 days from the date of conclusion of the contract. If the payment for the subject of the order has been made in advance – the Seller will refund the amount paid to the Customer immediately, but not later than within 3 (three) days from the date of sending the declaration of withdrawal from the contract
Principles of execution of orders for Goods:
Orders shipped only on Business Days.
The time of order fulfillment indicated by the Online Store is the sum of the time for the completion of the Goods by the Seller, their transfer for shipment and transport via the Entity carrying out the shipment. It is counted from the moment of order confirmation by the Online Store and is from 1 to 5 Business Days. More than 2 days for foreign shipments.
The goods are shipped by the Seller via courier.
The order will be delivered to the address indicated by the customer in the order form. Any changes to the delivery address made by the Customer after sending the order (incorrect address, failure to collect the shipment on time, etc.) will be made at the Customer’s expense. If the Customer provides an incorrect or inaccurate address, the Seller shall not be liable for non-delivery or delay in delivering the subject of the order.
The full guarantee of ant delivery is valid only within the European Union.
In case of ordering outside the European Union, our store only guarantees the arrival of a living queen or colony or part thereof. The client takes full responsibility for this parcel, namely: possible additional payment for customs clearance of the parcel, payment of tax, and the client is also responsible for the parcel itself in the event that customs delays the parcel and sends a request to obtain documents for this parcel.
- DHL Parcel Points – 14,90 zł. / 3,4 €
- DHL Parcel Poland (Courier) – 16,90 zł. / 3,9 €
- DHL Parcel Premium (Next day delivery + Contakt with courier, order till 10:30) – 20,90 zł. / 4,8 €
- EU Zone 1 – Estonia, Lithuania, Latvia, Slovakia, Czech Republic, Germany, Slovenia – 52,90 / Express – 64,90 . 12,29 € / 15 €
- EU Zone 2 -Belgium, Finland, Spain, Luxembourg, Romania, Hungary, Austria, Netherlands, Italy – 59,90 / Express 73,90. 13,9 € / 17,1 €
- EU Zone 3 – Bulgaria, Croatia, Cyprus, Denmark, Greece, Ireland, Portugal, Slovenia, Sweden, Great Britain, France – 71,90 / Express 93,90 16,5 € / 21,69 €
Site to track your package https://sprawdz.dhl.com.pl/
- Courier – 18,90 zł. / 2 €
- Paczkomat – Post Box – 15,90 zł. / 3,69 €
- Cash on delivery – 22,90 zl. /5,3 €
- Pocztex 48 – 14,90 zł. / 3,44 €
- Pickup at the service points – 12,90 zł. / 3 €
